Hi Reader,
Last week, I went on a "work trip." I'm using quotation marks because I didn't go very far... just to an AirBnB in another part of the Phoenix area.
Every 4-6 weeks, I take one of these trips and use them as a time to really focus on work tasks, without having to worry about any other part of my life. I simply did yoga, worked, and blocked off my calendar for anything else.
I highly recommend taking a focus week in your business if you also work from home and feel like your attention is split 100 different ways. You can get a ton done in a couple of days, and you'll be refreshed and ready to be present with your family when you return!
Which brings me to a glaring example of when not to use AI: AirBnB communications.
There's always at least a bit of back-and-forth communication when I stay at an AirBnB. Friendly reminders about how to check in, how to check out, etc. I'm typically very responsive to these types of chit-chat.
But the hosts definitely used AI every single time to communicate.
And it showed in really strange ways.
"Good morning!" said a communication at 12:45PM. "We hope this message finds you well."
The notice was about some necessary maintenance that was happening, and they asked if I'd be there to let the guy in.
When I responded and asked for a few things I thought were missing from the apartment (hangers, ice trays, a bottle opener), I got another response from AI.
"We would like to inform you that, in accordance with our listing details, we do not provide additional supplies such as the requested above.
β
If you have any further questions or concerns, please do not hesitate to contact us. We are here to assist you. Have a nice day!"
OK.
Listen, no one talks like that. And it made it really clear that I was trying to communicate with a robot.
It really impacted how I felt about my stay, which, looking back, really was fine.
But it was an important lesson. While generative AI helps with a lot of things, make sure your communication is not robotic.